Home » Order Trouble Shoot

Order Trouble Shoot

Trouble Shootings for Placing Order On-line
 
If you have a problem with your purchase order in our online store, check out below to see if a mistakes was make before Shopping Cart Checkout.
 
 
 
1. After adding item to shopping cart, I got an error message " Sorry, there are no available shipping methods for your location."
 
ANSWER: check the shipping address to ensure no mistake, orders with incorrect State / Postcode will not be able to proceed.
 
 
2. After adding item to shopping cart, I got an error message "  Unfortunately, we are unable to provide you with a shipping cost estimate for this order. If you are a customer - contact store administration about this issue. If you are an administrator of this store - click here to learn about possible reasons.."
 
ANSWER:  Due to Oversize or Overweight,  Freight Companies or Australia Post  are unable to provide instant quote on shipping cost, please either direct us direct or  send us an email under [Contact Us] Tab, we will response as soon as possible.
 
 
 
3. After adding items to shopping carts, I cannot proceed further to checkout.
 
ANSWER:

Change from:

Signup for membership
Change to:
Signup for membership
 
 
 
If problems persist,  please ring us to place order over the phone.