Trouble Shootings for Placing Order On-line
If you have a problem with your purchase order in our online store, check out below to see if a mistakes was make before Shopping Cart Checkout.
1. After adding item to shopping cart, I got an error message " Sorry, there are no available shipping methods for your location."
ANSWER: check the shipping address to ensure no mistake, orders with incorrect State / Postcode will not be able to proceed.
2. After adding item to shopping cart, I got an error message " Unfortunately, we are unable to provide you with a shipping cost estimate for this order. If you are a customer - contact store administration about this issue. If you are an administrator of this store - click here to learn about possible reasons.."
ANSWER: Due to Oversize or Overweight, Freight Companies or Australia Post are unable to provide instant quote on shipping cost, please either direct us direct or send us an email under [Contact Us] Tab, we will response as soon as possible.
3. After adding items to shopping carts, I cannot proceed further to checkout.
ANSWER:
Change from: |
Signup for membership |
Change to:
|
Signup for membership
|
If problems persist, please ring us to place order over the phone.